Shipping Policy

SHIPPING – ESTIMATED TIME OF ARRIVAL

Purchases made through Print a Mugs are automatically sent to the production facility where they are manufactured and packaged with valued care. Orders normally arrive within 5 – 7 business days from the day you placed the order but may take longer depending on the number of items and types of products ordered.
The production turnaround time for custom-imprinted products (not including shipping time) is as follows:
  • Orders of 24 items or less: 1 – 2 business days
  • Orders of 24 – 144 items: 2 – 3 business days
  • Bulk orders of 144 items or more: 3 – 5 business days
Once your order has been produced it will be shipped and an electronic notification will be sent via email. The time it takes for your order to arrive after it has been produced depends on which shipping methods you select.

SHIPPING – UNDELIVERABLE SHIPMENT

For any shipment which is undeliverable due to any of the following reasons: invalid, inaccurate, or otherwise erroneous address information provided by the customer, failure to have a recipient available to receive the package or retrieve it from the carrier after a delivery attempt, refusal by the recipient, or any other delivery failure caused by the action or inaction of the customer or his/her agent(s), the customer will be responsible for any additional fees